Client Advisor

Responsibilities

• Act as a brand ambassador to convey and promote the Brand philosophy and values to clients.
• Provide an extraordinary and memorable luxury customer experience by placing the client at the center of every interaction.
• Capture and manage customer data within the Company CRM to foster meaningful relationships and brand loyalty.
• Proactively engage in cross-selling across departments to achieve individual sales targets and KPIs.
• Maintain high standards for shop floor visual displays and comply with operational and stock procedures.
• Work collaboratively as a team player to contribute to a positive, inclusive, and high-performing working environment.
• Stay up-to-date with current fashion trends, competitors, and deep product knowledge.

Requirements

• Passion for luxury fashion, art, and design.
• Proven experience in building and maintaining long-lasting client relationships.
• Excellent communication and interpersonal skills.
• Fluency in English is required; additional languages are a significant plus.
• Ability to work effectively both independently and as part of a team.
• Results-driven mindset with strong problem-solving skills and resilience.

About the Company

Founded in 1913 in Italy, the Prada Group is a global leader in the luxury sector. Operating in over 45 countries, the Group manages an esteemed portfolio of brands including PRADA, Miu Miu, Versace, Church's, Car Shoe, and Luna Rossa. We pride ourselves on a tradition of excellence combined with a vision for continuous innovation.