Client Advisor

Responsibilities

• Act as a brand ambassador to convey and promote the Brand philosophy and values to clients.
• Provide an extraordinary and memorable luxury customer experience by placing the client at the center of every interaction.
• Capture and manage customer data within the Company CRM to foster long-term relationships and personalized service.
• Proactively engage in cross-selling across departments to maximize individual and team sales targets and KPIs.
• Maintain high standards for shop floor visual displays and comply with operational and stock procedures.
• Stay up-to-date on fashion trends, competitors, and deep product knowledge.
• Work collaboratively with team members to ensure a consistent, exceptional experience and a positive working environment.

Requirements

• Passion for luxury fashion, art, and design.
• Proven experience in building and maintaining long-lasting client relationships.
• Excellent communication and interpersonal skills.
• Strong self-motivation, resilience, and a result-driven mindset.
• Ability to work effectively both independently and as part of a team.
• Fluency in English is required; additional languages are a plus.

About the Company

Founded in 1913 in Italy, the Prada Group is a world leader in the luxury sector. The Group operates in more than 45 countries with iconic brands including PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. We pride ourselves on a tradition of excellence and a vision of innovation, fostering a creative and international environment where talent and passion drive professional growth.