Client Advisor

Responsibilities

• Act as a brand ambassador for Miu Miu, conveying brand philosophy and values to clients.
• Provide an extraordinary and memorable luxury customer experience by placing the client at the center of every interaction.
• Build and maintain long-term client relationships by capturing data in the CRM to offer personalized service.
• Drive sales by proactively engaging in cross-selling and meeting individual and team KPIs.
• Maintain high standards for shop floor visual displays and comply with operational and stock procedures.
• Collaborate with team members to foster a positive, inclusive, and high-performing working environment.
• Stay updated on fashion trends, competitors, and deep product knowledge.

Requirements

• Proven experience in building long-lasting relationships with luxury clients.
• Strong passion for luxury fashion, art, and design.
• Excellent communication and interpersonal skills.
• Fluency in English is required; additional languages are a plus.
• Ability to work effectively both independently and as part of a collaborative team.
• Results-driven mindset with strong problem-solving skills and resilience.

About the Company

Founded in 1913 in Italy, the Prada Group is a world leader in the luxury sector. The Group operates in more than 45 countries with iconic brands including PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. We pride ourselves on a tradition of excellence and a vision of innovation, fostering a creative and international environment for our diverse global team.