Client Advisor

Responsibilities

• Act as a brand ambassador to convey and promote the Church's philosophy and values to clients.
• Provide an extraordinary and memorable luxury customer experience by meeting individual needs and expectations.
• Capture and manage customer data within the CRM to foster long-term relationships and brand loyalty.
• Maximize individual and team sales by proactively engaging in cross-selling and achieving KPIs.
• Maintain high standards for shop floor visual displays and comply with operational and stock procedures.
• Collaborate with team members to ensure a consistent, welcoming, and inclusive environment.

Requirements

• Proven experience in building and maintaining long-lasting relationships with luxury clients.
• A strong passion for luxury fashion, art, and design.
• Excellent communication and interpersonal skills.
• A result-driven mindset with the ability to work both independently and as part of a team.
• Resilience, self-motivation, and strong problem-solving abilities.

About the Company

Church's is a luxury shoemaker of rich innovation and traditional excellence, anchored in an exceptional heritage of English craftsmanship. Established in 1873, the brand is part of the Prada Group, combining timeless craftsmanship with modern luxury to create unique designs in shoes and accessories for men and women.