Client Advisor

Responsibilities

• Meet and exceed individual and store sales targets and commercial KPIs
• Deliver a personalized luxury service by providing expert product, fashion, and styling knowledge
• Build and maintain meaningful relationships with new and existing clients through proactive engagement
• Drive client retention and loyalty by managing appointments and following up on sales or requests
• Contribute to daily store operations, including inventory management, replenishment, and maintaining visual standards
• Foster a positive team environment and collaborate with colleagues to ensure a seamless client journey

Requirements

• Proven track record in luxury sales and exceeding commercial targets
• Previous experience in clientelling and relationship management
• Strong interest in fashion, art, and culture
• Solid understanding of retail operations and competitor products
• Fluency in the local language; English proficiency is highly desirable
• Excellent communication and presentation skills with a results-driven mindset
• Ability to work collaboratively within a team environment

About the Company

Burberry is a global luxury brand that believes creativity opens spaces. Since its founding in 1856, Burberry has aimed to unlock the power of imagination to push boundaries and create new possibilities for customers and communities worldwide. We are committed to being a force for good, driving industry change through sustainable luxury and championing creativity.