Client Advisor

Responsibilities

• Meet and exceed individual and store sales targets and commercial KPIs
• Deliver a personalized luxury service by providing expert product, fashion, and styling knowledge
• Build and maintain meaningful relationships with new and existing clients through proactive engagement
• Drive client retention and loyalty by managing appointments and following up on sales or requests
• Contribute to daily store operations, including inventory management, replenishment, and maintaining visual standards
• Foster a positive team environment and collaborate with colleagues to ensure excellence

Requirements

• Proven track record in luxury sales and exceeding commercial targets
• Previous experience in clientelling and relationship management
• Strong interest in fashion, art, and culture
• Solid understanding of retail operations and competitor products
• Experience working effectively within a team environment
• Fluency in the local language; English proficiency is highly desirable

About the Company

Burberry is a purposeful, values-driven luxury brand founded in 1856. We believe creativity opens spaces and aim to unlock the power of imagination to push boundaries for our people, our customers, and our communities. We are committed to creating the next generation of sustainable luxury and driving industry change.