Client Advisor

Responsibilities

• Meet and exceed individual and store sales targets and commercial KPIs
• Deliver a luxury service by demonstrating expertise in product, fashion, and styling
• Build and maintain meaningful relationships with new and existing clients through personalized service
• Drive client retention and loyalty by managing a personal client book and following up on requests
• Execute clientelling activities, including working by appointment to promote incremental purchases
• Contribute to daily store operations, including inventory management, replenishment, and maintaining visual standards

Requirements

• Proven track record in luxury sales and exceeding commercial targets
• Previous experience in clientelling and relationship management
• Strong interest in fashion, art, and culture
• Good understanding of retail operations and competitor products
• Fluent in the local language; English proficiency is highly desirable
• Excellent communication skills and a professional presentation

About the Company

Burberry is a global luxury brand that believes creativity opens spaces. Since its founding in 1856, Burberry has aimed to unlock the power of imagination to push boundaries and create new possibilities for customers and communities worldwide.