Client Advisor

Responsibilities

• Achieve and surpass individual and store sales targets through expert product knowledge and passion.
• Create engaging client experiences by sharing Burberry’s heritage and product stories.
• Provide personalized styling advice and expert knowledge in luxury fashion.
• Manage the full client journey, from initial discovery and styling to closing sales and after-sales service.
• Develop and sustain meaningful client relationships through tailored outreach and appointment-based consultations.
• Identify and engage new luxury clients to expand the store’s client book.
• Support daily store operations, including visual merchandising, inventory management, and maintaining brand standards.

Requirements

• Proven experience in luxury retail sales and clientelling.
• Expertise in delivering high-end, personalized customer service.
• Fluency in the local language is essential.
• Proficiency in English.
• Strong communication and presentation skills.
• A deep passion for fashion, art, and culture.
• Ability to work collaboratively in a fast-paced, team-oriented environment.

About the Company

Burberry is a global luxury brand that believes creativity opens spaces. Since its founding in 1856, Burberry has been dedicated to unlocking the power of imagination to push boundaries and create new possibilities for customers and communities worldwide.