Client Advisor

Responsibilities

• Build meaningful, long-term relationships with clients, delivering a personalised service tailored to individual needs
• Drive sales performance by identifying opportunities and confidently guiding clients through the purchasing journey
• Represent Burberry with professionalism, sharing knowledge of the brand, products, and heritage
• Provide expert styling advice to enhance the client experience and support client confidence in their choices
• Collaborate with store management and team members to maintain high standards across client service and presentation
• Contribute to a positive and inclusive store environment that reflects Burberry’s values

Requirements

• Experience in retail, hospitality, or client-facing environments within a premium or service-led setting
• Strong communication skills with the ability to build trust and rapport with a diverse client base
• A genuine interest in fashion, luxury products, and the client experience
• Confidence in styling and selling, with a proactive approach to achieving results
• Collaborative mindset and willingness to support wider team success
• Adaptable and solution-focused, with strong attention to detail in a fast-paced environment

About the Company

Burberry is a global luxury brand that believes creativity opens spaces. Since its founding in 1856, Burberry has aimed to unlock the power of imagination to push boundaries and open new possibilities for its people, customers, and communities. We are committed to being a force for good, creating the next generation of sustainable luxury and championing our communities.