Client Advisor

Responsibilities

• Meet and exceed individual and store sales targets and commercial KPIs
• Deliver a personalized luxury service through storytelling and brand passion
• Build and maintain meaningful relationships with new and existing clients to drive loyalty
• Manage client engagement through appointments and proactive follow-ups
• Execute clientelling strategies to grow individual and store client books
• Contribute to daily store operations, including inventory management and visual standards
• Foster a positive, collaborative teamwork environment

Requirements

• Proven track record in luxury sales and exceeding targets
• Previous experience in clientelling and relationship management
• Strong interest in fashion, art, and culture
• Solid understanding of retail operations and competitor products
• Excellent communication skills with impeccable presentation
• Proficiency in English (additional languages are a plus)
• Ability to work effectively within a team in a fast-paced environment

About the Company

Burberry is a purposeful, values-driven luxury brand dedicated to unlocking the power of imagination. Founded in 1856, we aim to push boundaries and create the next generation of sustainable luxury for our customers and communities worldwide.