Client Advisor

Responsibilities

• Meet and exceed individual and store sales targets and commercial KPIs
• Deliver a luxury service by demonstrating expertise in product, fashion, and styling
• Build and maintain meaningful relationships with new and existing clients through personalized service
• Drive client retention and loyalty by managing appointments and regular follow-ups
• Capture new luxury clients to grow the individual and store client book
• Contribute to daily store operations, including inventory management and maintaining visual standards
• Foster a positive work climate and collaborate effectively with the team

Requirements

• Proven track record in delivering sales and exceeding targets
• Previous experience in clientelling within a luxury environment
• Strong interest in fashion, art, and culture
• Excellent product knowledge and understanding of retail operations
• Experience working effectively as part of a team
• Fluent in the local language; English proficiency is highly desirable
• Strong communication skills and impeccable professional presentation

About the Company

Burberry is a purposeful, values-driven luxury brand dedicated to unlocking the power of imagination. Since its founding in 1856, Burberry has been committed to pushing boundaries and creating the next generation of sustainable luxury for customers and communities worldwide.