Client Advisor

Responsibilities

• Deliver a personalised and elevated client experience tailored to individual preferences and needs
• Build and maintain long-term relationships with clients to drive loyalty and repeat engagement
• Demonstrate strong product knowledge, including styling and storytelling across collections
• Contribute to store performance by achieving individual and team sales goals
• Maintain visual standards and support a welcoming, well-presented store environment
• Collaborate with colleagues and store leadership to enhance the overall client journey

Requirements

• Experience in a client-facing role, ideally within luxury retail or a premium service environment
• Strong communication skills with the ability to build authentic, lasting connections
• A genuine interest in fashion, styling, and the luxury sector
• A proactive and collaborative approach to working within a team
• Confidence in delivering personalised service and adapting to different client needs
• Commitment to continuous learning and development of product and brand knowledge

About the Company

Burberry is a purposeful, values-driven brand committed to unlocking the power of imagination. Since its founding in 1856, we have aimed to push boundaries and create the next generation of sustainable luxury for our customers and communities.