Client Advisor

Responsibilities

• Meet and exceed individual and store sales targets and commercial KPIs
• Build and maintain meaningful relationships with new and existing clients through personalized service
• Provide expert styling advice and demonstrate deep product knowledge to inspire clients
• Drive client retention and loyalty by managing a personal client book and conducting regular follow-ups
• Execute clientelling activities, including working by appointment to provide elevated luxury experiences
• Contribute to daily store operations, including inventory management, replenishment, and maintaining visual standards
• Foster a positive, collaborative teamwork environment

Requirements

• Proven track record in luxury sales and exceeding commercial targets
• Previous experience in clientelling and relationship management
• Strong interest in fashion, art, and culture
• Solid understanding of retail operations and competitor products
• Impeccable communication and presentation skills
• Ability to work effectively as part of a team in a fast-paced environment
• Fluency in the local language; English proficiency is highly desirable

About the Company

Burberry is a global luxury brand that believes creativity opens spaces. Since its founding in 1856, Burberry has been dedicated to unlocking the power of imagination to push boundaries and create new possibilities for customers and communities worldwide.