Client Advisor

Responsibilities

• Meet and exceed individual and store sales targets and commercial KPIs
• Build and maintain meaningful relationships with new and existing clients through personalized service
• Provide expert styling advice and demonstrate deep product knowledge to inspire clients
• Drive client retention and loyalty by managing a personal client book and following up on requests
• Execute clientelling activities, including working by appointment to promote incremental purchases
• Contribute to daily store operations, including inventory management, replenishment, and maintaining luxury visual standards
• Foster a positive, collaborative teamwork environment

Requirements

• Proven track record in luxury sales and exceeding commercial targets
• Previous experience in clientelling and relationship management
• Strong interest in fashion, art, and culture
• Solid understanding of retail operations and competitor products
• Excellent communication skills with English proficiency
• Ability to work effectively as part of a team in a fast-paced environment
• Detail-oriented, proactive, and self-motivated with a commercial mindset

About the Company

Burberry is a global luxury brand that believes creativity opens spaces. Since its founding in 1856, Burberry has aimed to unlock the power of imagination to push boundaries and create new possibilities for customers and communities alike. We are a purposeful, values-driven brand committed to driving industry change and championing sustainable luxury.