Client Advisor

Responsibilities

• Provide a personalized, high-touch experience to every client, understanding their lifestyle, fit preferences, and wardrobe needs
• Develop and maintain an active client book through relationship building, outreach, and consistent follow-up
• Offer expert advice on luxury suiting, tailoring, and style coordination to help clients build timeless wardrobes
• Grow the Made-to-Measure business through fabric consultation, measurement taking, and fit evaluation
• Achieve and exceed individual and store sales goals through exceptional service and product knowledge
• Manage the full clienteling process from initial introduction to post-sale follow-up
• Maintain visual and operational excellence within the boutique to reflect brand standards
• Collaborate with tailors and production teams to ensure a perfect fit and seamless client experience

Requirements

• 2+ years of experience in luxury fashion, suiting, or high-end retail
• Strong understanding of men's and/or women's tailoring, fit, and fabrics
• Proven ability to build and maintain long-term client relationships (clienteling experience required)
• Proficiency in CRM and POS systems
• Exceptional communication and presentation skills
• Flexibility to work retail hours, including evenings and weekends

Benefits

• Competitive hourly pay range
• Medical, dental, and vision insurance
• Term life insurance
• Paid vacation and holidays
• 401(k) with Company match
• Associate discount on Catalyst Brands merchandise

About the Company

Brooks Brothers is a premier luxury brand dedicated to craftsmanship, style, and sophisticated service. We pride ourselves on delivering an exceptional bespoke and ready-to-wear experience for our discerning clientele.