Clerical Assistant III

Responsibilities

• Perform moderately complex clerical duties using electronic record systems (EPIC)
• Provide support with the maintenance of electronic information, filing, and retrieval systems
• Perform reception duties and manage telephone inquiries
• Register, book, cancel, and reschedule patient appointments in person and over the phone
• Execute additional clerical functions consistent with the job classification as required

Requirements

• Completion of Grade XII or recognized equivalent
• At least six months of recent related experience in a healthcare environment
• Proficiency with computers
• Strong verbal and written communication skills
• Excellent interpersonal and customer service skills
• Ability to work independently, as part of a team, and under pressure
• Ability to maintain confidentiality in compliance with UHN Privacy Policy

Preferred Qualifications

• Medical Office Administration diploma or certificate
• Experience with EPIC electronic record systems
• Knowledge of medical terminology
• Health-related undergraduate experience

Benefits

• Competitive compensation packages
• Membership in the Healthcare of Ontario Pension Plan (HOOPP)
• Access to transit and UHN shuttle services
• Opportunities for professional development and promotion within a large organization
• Various corporate discounts including travel, restaurants, and parking

About the Company

University Health Network (UHN) is Canada’s #1 hospital and a global leader in publicly funded healthcare. Comprising several major sites including Toronto General Hospital and Princess Margaret Cancer Centre, UHN is a premier research hospital affiliated with the University of Toronto. Our vision is to build A Healthier World through excellence in discovery, education, and patient care.