Clerical & Administrative Support Specialist

Responsibilities

• Process and generate customer invoices for fuel, lubricant, and DEF deliveries with high accuracy
• Verify pricing, gallons, product codes, and delivery documentation before billing
• Assist with resolving billing discrepancies by coordinating with sales, operations, and accounting
• Enter fuel and lubricant orders into internal systems accurately
• Maintain and update customer account information, tax exemptions, and pricing structures
• Answer and direct incoming phone calls and assist walk-in drivers and customers
• Maintain organized digital and physical records through filing, scanning, and copying
• Support Accounts Receivable with invoice copies and customer inquiries

Requirements

• Previous experience in clerical, administrative, billing, or office support roles
• Strong attention to detail and ability to work with numbers accurately
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Experience with accounting software or ERP systems is a plus
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Strong communication skills and a professional, customer-focused attitude

Benefits

• Empower 401(K) Retirement Program with company match from Day 1
• Blue Cross Blue Shield Health Insurance including prescriptions, vision, and dental
• Three levels of PPO coverage for individuals and families
• HSA with employer contributions
• Life insurance policy with additional life and disability coverage available
• Paid vacations, time off, and holidays

About the Company

Al Warren Oil Company has been a trusted provider of fuel, lubricants, and DEF solutions since 1948. As a family-owned company, we pride ourselves on reliability, integrity, and long-term partnerships with both our customers and our employees.