Claims Manager

Responsibilities

• Lead and develop the handling of claims and damage cases within the Logistics Division
• Manage and follow up on transport and cargo damage
• Ensure cost-effective and business-oriented damage management
• Develop processes, working methods, analysis, and reporting
• Drive damage prevention work and risk management
• Collaborate with operations, suppliers, and insurance partners

Requirements

• Experience in claims, damage, or complaint management
• Background in transport, logistics, insurance, or related industries
• Business-driven mindset with ability to make decisions based on risk and cost
• Ability to manage both details and the big picture
• Strong communication skills and ability to build relationships
• Proactive attitude with a motivation to improve processes

Preferred Qualifications

• Leadership experience is a merit

About the Company

DFDS is a major player in European infrastructure, aiming to transform the industry by becoming greener and more digital. The company offers a diverse and inclusive environment focused on professional development and innovation.