Claims Assistant

Responsibilities

• Provide general clerical and administrative support to the claims office
• Obtain, review, and document claim information accurately
• Complete and update records within the OMNI system
• Provide customer service support to claims representatives and team members
• Review and index correspondence received in Apollo queues
• Serve as backup to Claims Team Assistants as needed to facilitate efficient management

Requirements

• 1–2 years of claims processing experience
• Strong customer service and interpersonal skills
• Effective written and verbal communication skills
• Strong time management and organizational skills in a fast-paced environment
• Proficiency with Windows-based software applications
• Strong keyboarding and data entry skills
• Ability to work independently and make decisions within an appropriate scope of authority

Preferred Qualifications

• Knowledge of medical terminology
• Working knowledge of mainframe systems

Benefits

• Competitive pay range of $40,000 to $61,000 based on skills and experience
• Comprehensive benefits package
• Eligibility for a discretionary annual incentive program

About the Company

ESIS, a Chubb company, is a leader in risk management and insurance services. With over 70 years of experience, ESIS provides innovative claim and risk management solutions to a wide variety of commercial clients globally.