Claims Admin

Responsibilities

• Support North American Claims Adjusters by executing directed tasks and ensuring timely completion of assignments
• Prepare, send, and print claim-related correspondences with high accuracy
• Request and obtain necessary reports and documentation to support the claims process
• Process claim payments in accordance with company policies and procedures
• Maintain organized records of all correspondence, reports, and payments
• Complete productivity trackers accurately to facilitate workload monitoring and reporting
• Collaborate with team members and other departments to ensure smooth workflow and resolve challenges

Requirements

• Minimum of 1 year of experience in a BPO setting
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong written and verbal communication skills
• Excellent attention to detail and ability to manage multiple tasks effectively
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualifications

• Previous experience within the insurance industry
• Sound knowledge of claims administration procedures and related systems
• Proven track record of strong customer service behavior

About the Company

Chubb is a leading global insurance company providing a wide range of products and services to consumers and businesses. We are committed to excellence, diversity, and professional development for our employees worldwide.