Claim Specialist - Property Field Inspection

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims
• Collaborate with policyholders, insurance agents, and other parties to gather information and resolve claims
• Investigate and adjust personal and commercial property claims with exposures up to $500,000
• Evaluate coverage and policy terms to ensure compliance with local regulations
• Negotiate and settle claims within authorized limits based on industry standards and company guidelines
• Document findings and prepare detailed reports to support the claims handling process
• Provide exceptional customer service, addressing inquiries and managing difficult or emotional conversations professionally

Requirements

• Experience as a Property Field Inspection Claim Specialist in the insurance industry
• Strong knowledge of property insurance policies, coverage, and claim handling practices
• Knowledge of both residential and commercial building construction
• Physical agility to frequently lift, carry, climb ladders, navigate roofs at various heights, and crawl in tight spaces
• Valid driver's license
• Proficiency in using claims management software and relevant digital tools
• Excellent communication and interpersonal skills

Preferred Qualifications

• Bachelor's Degree in a related field or equivalent work experience
• Experience handling complex or high-value claims
• Background in construction or water mitigation inspection
• Proficiency with Xactimate or XactContents

Benefits

• Competitive annual salary and potential yearly incentive pay up to 15% of base salary
• Robust health and wellbeing programs, including medical, vision, dental, and mental health support
• Educational benefits including tuition assistance and industry-leading training
• Generous time off policies, including paid holidays, parental leave, and life leave
• Retirement planning with a 401(k) plan and company contributions up to 7%

About the Company

State Farm is dedicated to being a "Good Neighbor" by helping people and investing in communities. We combine human expertise with cutting-edge technology to provide remarkable service and protect our policyholders during their most important moments.