Chief Operating Officer

Responsibilities

• Build and maintain a robust infrastructure to sustain rapid organizational growth
• Standardize workflows and procedures across all locations and departments
• Create and implement effective KPIs to drive accountability and performance
• Evaluate operational inefficiencies and streamline processes for improved efficiency
• Lead initiatives to manage and execute changes effectively
• Improve communication across leadership levels to ensure consistent organizational alignment
• Mentor and develop departmental leaders and establish succession plans
• Ensure operational consistency across all firm locations and departments
• Build a self-sufficient operations engine to allow senior leadership to focus on strategic growth

Requirements

• Proven success scaling operations in a growing, multi-location service-based organization
• Executive-level leadership experience managing cross-functional teams
• Expertise in change management within high-growth environments
• Proficiency in process mapping, KPI design, and SOP creation
• Experience aligning operations with finance, HR, and IT departments
• Strong capability in mentoring and developing leadership teams
• Competence in operational data analysis and tech implementations

Benefits

• Base salary ranging from $180,000 to $200,000 plus bonus potential
• High-impact role with direct influence on firm trajectory
• Collaboration with ownership and C-suite with high autonomy
• Opportunity to mentor and establish succession pathways
• Meaningful work involving cutting-edge technology and AI initiatives
• Minimal travel (all locations within approximately 30 minutes)

About the Company

Tabak Law is a rapidly growing law firm headquartered in Southeastern Wisconsin, serving clients across multiple practice areas with a strong focus on compassionate advocacy and operational excellence. The firm specializes in Social Security and Veterans' Benefits, having recovered nearly $325 million for more than 25,000 clients.