Chief Operating Officer (COO)

Responsibilities

• Partner with the CEO to develop and execute growth strategies and operational roadmaps
• Translate company goals into clear priorities and measurable outcomes across all departments
• Own the design and continuous improvement of operational processes, workflows, and infrastructure
• Establish and monitor key performance indicators (KPIs) to drive data-driven decision making
• Oversee the end-to-end client experience to ensure consistency, quality, and accountability
• Collaborate with product and engineering leadership to align technology roadmaps with business priorities
• Partner with sales and marketing to support pipeline development, client retention, and revenue growth
• Build, mentor, and retain a high-performing leadership team and foster an inclusive company culture

Requirements

• 10+ years of progressive leadership experience, including 3–5 years in a senior operational or executive role
• Deep knowledge of the insurance industry, including workflows and market dynamics
• Proven experience with insurtech platforms, policy administration systems, or insurance data solutions
• Strong financial acumen with experience owning P&L, budgets, and operating plans
• Demonstrated track record of building and scaling cross-functional teams in fast-paced environments

Preferred Qualifications

• Background working with mid-market or enterprise insurance carriers and MGAs
• MBA or advanced degree in business, technology, or a related field
• Experience leading organizations through significant growth or transformation periods

Benefits

• Competitive executive compensation package including salary, performance incentives, and equity participation
• Comprehensive benefits including health, dental, vision, and retirement plans
• Opportunity to shape the future of a growing, mission-driven software company

About the Company

Volaris Group focuses on finding the right people for the right roles, allowing them to contribute directly to organizational success. We value experts who are passionate about solving industry problems through innovation and entrepreneurial thinking.