Chief of Staff

About the Company

BJAK is a leading insurance and financial services platform in Southeast Asia. Founded in 2019, the company is expanding into an AI-driven Neobank to help people plan, save, and grow their money through spending, investing, and traveling services.

Responsibilities

• Drive strategic execution across AI Neobank app priorities
• Build and manage operating rhythm, OKRs, leadership updates, and decision tracking
• Coordinate major workstreams across product, engineering, licensing, market expansion, and finance
• Prepare concise decision memos, board materials, and performance reviews
• Identify gaps, risks, and dependencies to prevent blockers
• Assist leadership in making trade-offs regarding people, capital, and product priorities
• Own special projects requiring senior judgment and cross-functional authority

Requirements

• Strong operator experience driving strategic execution across teams
• Excellent judgment, communication, and prioritization skills
• Ability to work with founders, CEOs, and senior external stakeholders
• Comfortable operating in ambiguity with limited guidance
• Ability to transition from high-level strategy to detailed execution
• Strong writing, business analysis, and problem-solving skills
• Experience in startups, consulting, strategy, operations, fintech, or regional expansion is a strong advantage
• Must be based in Indonesia
• Fluency in English