Chef de Rang

Responsibilities

• Fulfill Food & Beverage outlet operations according to company policies and high standards
• Monitor all aspects of the customer experience from restaurant layout to service delivery
• Anticipate guest needs to ensure flawless service
• Establish and maintain professional relationships with guests, handling requests and enquiries
• Coordinate and monitor assigned Commis de Rang to ensure high service standards

Requirements

• Effective verbal and non-verbal communication skills
• High emotional intelligence and sensitivity to guest and colleague needs
• Strong collaborative mindset and willingness to share skills
• Ability to drive results by exceeding guest expectations with a sense of urgency
• Adaptability to new approaches and problem-solving skills
• Respectful and inclusive attitude toward all individuals

Benefits

• Seasonal contract (CCNL for Tourism - Federalberghi)
• Company welfare program
• Performance bonus based on quality objectives
• Life insurance
• Extensive in-person and online training programs
• Participation in Belmond programs including F&B discounts and complimentary stays

About the Company

Villa San Michele, a Belmond Hotel, is a magnificent Renaissance masterpiece overlooking Florence. As part of the LVMH and Belmond global collection, we create exceptional experiences through iconic hotels, trains, and river cruises worldwide.