Chef de Rang

Responsibilities

• Deliver food orders from the kitchen to customers’ tables rapidly and accurately
• Act as the contact point between Front of the House and Back of the House staff
• Explain dishes to guests with professional knowledge
• Lead a station and manage commis waiters to ensure smooth service
• Assist with table setting, including tableware and napkins
• Monitor customer feedback and requests
• Ensure food service adheres to safety standards
• Maintain station and restaurant cleanliness

Requirements

• Clear and efficient verbal and written English communication
• Proven track record of delivering high-quality guest service
• Ability to work under pressure in a fast-paced environment
• Strong time management and multi-tasking skills
• Detail-oriented and team-focused mindset
• Flexibility to respond to various work situations

Preferred Qualifications

• Previous experience in a luxury hotel environment
• Experience working with LQA, Forbes 5* or equivalent standards

Benefits

• 28 days holiday plus additional days based on service
• Staff meals while on duty
• Free dry cleaning for uniform
• Employer pension contribution of 3%
• Enhanced sick, maternity, paternity, and adoption pay
• Life Assurance (1x salary)
• Employee assistance program including virtual GP
• Discounted stays across Fairmont & Raffles properties
• Employee benefit card with up to 30% discount at Accor worldwide

About the Company

Raffles London at The OWO is a luxury destination located on London’s Whitehall, combining heritage with fine dining, lively bars, and spectacular event spaces.