Chargé de missions

About the Company

SGS is the world leader in testing, inspection, and certification. We are recognized as the global reference for sustainability, quality, and integrity, employing over 98,000 people across a network of 2,650 offices and laboratories.

Responsibilities

• Manage schedules for auditors and inspectors
• Assign missions based on availability, skills, and regulatory constraints
• Plan client appointments and transmit mission orders
• Manage and follow up on client files using internal tools
• Monitor billing stages and certificate issuance
• Perform regular reporting on file progress and performance indicators
• Respond to client and partner inquiries
• Manage complaints and contribute to dispute resolution
• Coordinate exchanges between technical, commercial, and administrative teams
• Participate in the analysis and processing of CEE files

Requirements

• Bac+2 to Bac+3 degree in administrative management, management, accounting, or coordination
• Previous experience (internship or apprenticeship) in administrative or planning functions preferred
• High level of rigor and strong organizational skills
• Proficiency in Office Suite (Excel, Outlook) and ERP tools
• Strong interpersonal skills and team spirit
• Ability to adapt and prioritize tasks