Channel Account Manager

Responsibilities

• Serve as the primary relationship manager for SoftBank C&S and a portfolio of resellers in Japan
• Prospect and onboard new reseller partners to expand product reach
• Implement partner enablement strategies including training, tools, and support
• Create and execute business plans with distributors and resellers to drive joint success
• Track reseller performance metrics and KPIs to identify improvement areas
• Conduct regular business reviews to assess performance and identify new opportunities
• Develop sales forecasts and revenue targets for the channel
• Manage channel incentives and rewards programs to motivate resellers
• Collaborate with marketing and sales teams on co-branded campaigns and lead-generation programs

Requirements

• Extensive channel management experience in the Japanese market
• Proven track record of driving growth with resellers and/or distributors
• Experience working with Japan’s largest software resellers and an existing contact network
• Experience working within a Distribution channel model
• Business-grade Japanese and English communication skills (speaking and writing)
• Strong analytical, negotiation, and relationship management skills
• Experience with CRM systems like Salesforce

About the Company

Canva's Partnerships team plays a pivotal role in expanding Canva’s reach through strategic, scalable relationships with technology platforms, agencies, and ecosystem players worldwide.