Certification Analyst

Responsibilities

• Manage the full lifecycle of certification and integration for vendor, gateway, and client solutions
• Serve as the primary technical point of contact for clients and stakeholders during the integration process
• Oversee technical set-up, specification reviews, issue resolution, and network configuration
• Ensure strict compliance with Card Association and Legal mandates to prevent revenue loss and operational risk
• Consult on transaction scripts, formats, and responses based on payment scripting
• Coordinate resource activities and partner with network and production teams to ensure successful "go-live" events

Requirements

• Bachelor's Degree in Computer Science, Engineering, or an equivalent combination of experience
• Technical proficiency in data file analysis
• Functional expertise in telecommunications or operating systems
• Knowledge of transaction processing formats
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, and MS-Project)
• Excellent verbal communication skills for leading calls with clients and management

Preferred Qualifications

• Knowledge of industry association rules
• North mainframe experience and understanding of business processes
• Previous experience working with developers and TCoE in a matrixed corporate environment
• Advanced knowledge of specific Brand (Visa/Mastercard) chargeback and fine structures

Benefits

• Medical, dental, vision, life, and disability insurance available from day one
• Retirement planning and Employee Stock Purchase Plan
• Paid holidays and generous time away policies
• Paid parental, caregiver, and military leave
• Tuition assistance and reimbursement programs
• No-cost mental health support through Employee Assistance Programs

About the Company

Fiserv is a global leader in Fintech and payments, moving money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day—quickly, reliably, and securely.