CEO Office - AI Neobank App

About the Company

BJAK is a leading insurance platform in Southeast Asia on a mission to help people plan, save, and grow their money. The company is expanding into a mobile-first AI Neobank app, offering services including spending, saving, investing, and more.

Responsibilities

• Drive CEO-level priorities from problem definition to execution
• Track OKRs, decisions, blockers, owners, and deadlines across teams
• Support licensing applications, country expansion, hiring, partnerships, and strategic projects
• Prepare clear briefs, updates, research notes, meeting follow-ups, and action trackers
• Work across product, engineering, finance, legal, compliance, operations, and country teams
• Identify execution gaps and push teams to close them
• Own urgent business problems that do not fit neatly into one department

Requirements

• High-ownership business generalist with strong execution discipline
• Clear writer, structured thinker, and strong follow-through operator
• Ability to work directly with senior leadership and cross-functional teams
• Comfortable handling ambiguity, urgent problems, and shifting priorities
• Strong judgment on prioritization and escalation
• Experience in startups, consulting, operations, strategy, fintech, or founder-led environments
• Strong English communication skills
• Must be based in Indonesia