Central Intake Coordinator

Responsibilities

• Answer phones and appropriately triage incoming calls to Central Intake Teams
• Obtain demographic and clinical information from clients, physician offices, and other referral sources
• Effectively communicate patient and referral information to appropriate staff and branches
• Coordinate communication of referral information with Central Intake Nurses
• Data enter Central Intake and branch referrals into the mainframe operating system
• Provide general information about agency services to patients, families, and referral sources
• Manage patient ping feeds and disseminate data to appropriate clinicians or sales representatives

Requirements

• Minimum of one (1) year of experience in office procedures
• Minimum of one (1) year of insurance or medical experience

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase options
• 401k contribution opportunities
• Support for emotional, physical, and financial well-being

About the Company

Optum is part of the UnitedHealth Group family, dedicated to helping people live healthier lives and making the health system work better for everyone. Through At Home Healthcare, we serve as a leading post-acute care partner for hospitals, physicians, and families nationwide.