Center Director

Responsibilities

• Oversee day-to-day operations of the clinic, ensuring high-quality care delivery, efficiency, and compliance
• Own the clinic’s P&L, managing budgets, revenue, and expenses
• Monitor key metrics such as retention, no-show rates, access times, and productivity
• Lead, mentor, and develop staff to cultivate a high-performing team environment
• Manage hiring, onboarding, and talent development processes
• Champion a patient-first approach by providing clinicians with necessary resources and training
• Partner with Business Development to strengthen community and provider relationships
• Serve as an operational liaison to hospital partners

Requirements

• Proven leadership experience in outpatient clinic operations management within a substance use disorder (SUD) setting
• Track record of achieving operational goals and managing performance metrics
• Proficiency in data dashboards, EHR reporting tools, and Excel
• Experience leading data-driven performance improvement initiatives
• Solid understanding of healthcare best practices and regulatory requirements in SUD treatment
• Strong interpersonal and team-building skills
• Ability to manage crises with empathy and professionalism
• Strong community ties and relationship-building capabilities

About the Company

Steadfast Health is on a mission to deliver hope, healing, and long-term health to those experiencing substance use disorder through best-in-class addiction treatment. Funded by Google Ventures (GV) and launched out of Triple Aim Partners, we focus on providing compassionate, patient-centered, and harm-reduction care.