Catering-In-Charge Food Service Assistant

Responsibilities

• Oversee breakfast and lunch meal service operations to ensure timely and accurate delivery to patients
• Supervise and support catering staff across all kitchen stations during the early shift
• Ensure patient trays are assembled correctly in accordance with dietary requirements, allergies, and texture modifications
• Coordinate trolley collection, delivery, and dishwashing operations
• Maintain high food safety and hygiene standards in line with HACCP guidelines and Food Safety Legislation
• Liaise with ward staff and nursing teams regarding meal requests and dietary queries
• Assist with stock availability, tray setup, and operational workflow
• Conduct shift handovers and communicate operational issues to the Senior Food Service Supervisor
• Assist with basic data entry and meal charging processes

Requirements

• Previous experience in food service operations, hospitality, healthcare, or aged care settings
• Demonstrated ability to supervise and support a team in a fast-paced environment
• Knowledge of HACCP Food Safety Program principles and safe work practices
• Strong communication and interpersonal skills
• Basic computer literacy
• Valid Working with Children Check
• Valid National Police Check dated within the last 12 months
• Food Handlers Certificate (or willingness to obtain one)

Preferred Qualifications

• Knowledge of hospital food service operations and patient dietary requirements
• Certificate III in Commercial Cookery or a Food Safety Supervisor Certificate

Benefits

• Access to staff discounts including insurance and childcare
• Career development opportunities via an internal Learning Management System
• Internal opportunities within a global organisation
• Supportive team environment within a major healthcare setting
• Ongoing training and development opportunities

About the Company

ISS is a global leader in workplace experience and facility management, supporting healthcare environments where quality, safety, and care truly matter. We foster a culture of inclusion and diversity, welcoming applications from all backgrounds to help us deliver exceptional service.