Category Management Client Lead

Responsibilities

• Serve as the primary expert for category management frameworks, Power BI dashboards, and proprietary data tools across the client organization.
• Support client teams in adopting data-driven tools, ensuring technical proficiency and confidence in their usage.
• Provide day-to-day guidance, troubleshooting, and practical support to client teams to resolve issues.
• Translate complex customer insights into compelling narratives, actionable recommendations, and clear category outcomes.
• Deliver structured training and coaching to uplift category management capabilities across various functions.
• Embed key category management frameworks into standard business processes and decision-making cycles.
• Oversee user setup, communications, and usage reporting to ensure smooth operational workflows.

Requirements

• 3 to 5 years of experience in a Customer Insight-based role, including data analysis and recommendation development.
• Proven experience in Category Management within a retail or manufacturing context.
• Strong industry experience within the FMCG sector.
• High analytical capability with the ability to translate complex data into practical, actionable guidance.
• Excellent stakeholder management skills with the ability to build relationships and influence at all levels.
• Strong communication skills, specifically in distilling insights into meaningful business narratives.
• Proactive and organized approach to managing multiple priorities in a dynamic environment.

Benefits

• Comprehensive rewards package consistent with a leading technology company.
• Personal flexibility, including flexible working hours.
• Thoughtful perks, such as having your birthday off.
• Access to cutting-edge technology and a culture that encourages experimentation and learning.
• A diverse and inclusive work environment with multiple employee-led networks.

About the Company

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.