Cashier and Customer Service Coordinator

About the Company

We are an innovative wholesale company belonging to the METRO Group. Operating within the global MAKRO/METRO Cash&Carry network, we provide high-quality goods and comprehensive business solutions to 21 million customers in 25 countries worldwide.

Responsibilities

• Professional customer service at checkout counters and customer service points
• Correct calculation and collection of payments for purchased goods
• Supervision of Cashiers and participation in cashier training
• Proper preparation of sales documentation and cash settlement
• Compliance with company health and safety requirements
• Registration and handling of customer complaints
• Registering customers and issuing MAKRO cards
• Settling payments from drivers

Requirements

• Enthusiasm and engagement in daily customer interaction
• Minimum vocational education
• Availability for shift work, including nights and weekends
• Accuracy and reliability

Preferred Qualifications

• Experience in a similar position
• Valid sanitary-epidemiological booklet (Sanepid)

Benefits

• Employment contract
• Private medical care package
• Group insurance
• Discounts on MAKRO purchases
• Meal subsidies and occasional vouchers
• Multisport Plus cards
• Employee parking and vacation subsidies
• Extensive training programs