Cash & Trade Operations Process Manager

Responsibilities

• Manage a Cash and Trade Operations team to ensure accurate and timely transaction processing
• Review service quality, production systems, and client reporting within cash and trade operations
• Analyze complex and variable issues to resolve problems and ensure team deliverables meet performance and quality expectations
• Manage team performance, including identifying development needs and making recommendations for hiring, promotions, and training
• Contribute to strategic planning, budget management, and the formulation of operational procedures
• Assess risk during business decision-making to safeguard the firm, its clients, and its assets
• Drive compliance with applicable laws, rules, and regulations while escalating and managing control issues with transparency

Requirements

• 5-8 years of experience in a related cash and trade operations management role
• Proven experience in creating and implementing processes that improve business performance
• Strong analytical skills to resolve complex operational issues
• Effective verbal and written communication skills
• Bachelor’s degree or equivalent professional experience

About the Company

Citi is a leading global financial services corporation with presence in over 160 countries and jurisdictions. We are dedicated to providing high-quality financial products and services to our clients while maintaining the highest standards of risk management and regulatory compliance.