Caseworker

Responsibilities

• Maintain an active caseload and complete intake and assessments for each resident
• Provide problem-solving and referral counseling to shelter and Correctional Residence Facility (CRF) clients
• Develop a network of community resources and make referrals to existing services
• Design and implement interview schedules to evaluate quality of life improvements for program participants
• Assist front desk personnel with responding to client issues and crises
• Record activities and incidents accurately using log books and incident occurrence reports
• Contact emergency services, such as police or ambulance, when necessary
• Maintain strict confidentiality regarding clients, staff, and Centre records

Requirements

• University or College diploma in Social Service (or an equivalent combination of education and experience)
• Current First Aid and CPR certifications
• Non-Violent Crisis Intervention certificate
• Ability to pass a Criminal Records Check with vulnerable sector screening
• Ability to pass an Enhanced Reliability Screening with Corrections Canada
• Proficiency with Microsoft Office (Word, Excel)
• Ability to work with socially disadvantaged populations and federal release clients
• Ability to lift or carry up to forty pounds
• Flexibility to work part-time shifts (specifically Friday and Saturday, 11pm-7am)

About the Company

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. As a faith- and values-based organization, we provide necessities such as food, clothing, and shelter, while supporting those experiencing unemployment, addiction, and family challenges. We are a diverse team of purpose-driven professionals dedicated to our mission of sharing hope, service, dignity, and stewardship.