Case Manager

Responsibilities

• Conduct client assessments, screenings, and intake interviews to develop individualized service plans.
• Perform regular in-person, phone, and virtual case management visits to monitor client progress.
• Connect clients to community resources, healthcare providers, housing agencies, and workforce programs.
• Advocate for clients to ensure access to appropriate services and support systems.
• Maintain accurate and timely case notes, assessments, and program documentation in compliance with regulatory requirements.
• Provide crisis intervention and problem-solving support to address barriers to stability.
• Manage data entry within case management systems and assist with program reporting and audits.

Requirements

• High school diploma or GED.
• At least 7 years of case management experience.
• Valid driver's license and reliable transportation for local travel and client visits.
• Proficiency in Microsoft Office and basic computer skills.
• Ability to work in various settings, including office, field, and community-based environments.

Preferred Qualifications

• Associate’s or Bachelor’s degree in Social Work, Human Services, Psychology, or a related field.
• Experience working with vulnerable populations, including individuals with disabilities or those experiencing homelessness.
• Knowledge of housing stabilization, veteran services, or Medicaid programs.
• Experience using HMIS, CaseWorthy, ClientTrack, or similar case management software.
• Bilingual abilities.

About the Company

Positive Care is a nonprofit organization based in Stockbridge, Georgia. For nearly two decades, we have provided essential services through three primary programs: developmental disabilities (IDD), veteran services, and housing stabilization. Our foundation is built on the pillars of Compassion, Integrity, Loyalty, and Commitment, and we strive to provide a culture where our employees can achieve their personal and professional goals.