Case Manager

Responsibilities

• Deliver intensive, strengths-based case management to families with complex needs
• Conduct home visits and provide outreach-based support to engage families in their communities
• Undertake comprehensive assessments and develop tailored case plans to support child safety
• Support parents to strengthen parenting capacity and improve family functioning
• Identify and respond to risks relating to child safety and wellbeing
• Coordinate with internal and external services to deliver integrated support
• Maintain accurate case notes, reports, and compliance documentation

Requirements

• Qualification in Social Work, Psychology, Welfare, Community Services, or a similar field
• Demonstrated experience in case management, specifically working with families and children
• Knowledge of domestic violence, mental health, and child development
• Ability to build trust and engage with hard-to-reach families
• Current driver's licence and willingness to travel
• First Aid Certificate
• Ability to obtain a Working with Children Check and national police history check

Benefits

• Not-for-profit salary packaging to reduce your taxable income
• Rewarding work making a meaningful difference in the community
• Free external, confidential counselling and access to chaplaincy support
• Opportunity to purchase additional annual leave
• Extra leave including Mission Australia Thank You Day and Work Anniversary Day off
• Volunteering opportunities

About the Company

Mission Australia is a national Christian charity dedicated to ensuring everyone has a safe home and the opportunity to thrive. Since 1859, we have stood alongside people in need across Australia, providing homelessness prevention, social housing, and innovative support services to tackle the root causes of disadvantage.