Case Manager Lead

Responsibilities

• Supervise and mentor a team of 5 case managers
• Conduct regular team meetings, performance evaluations, and training sessions
• Oversee a high value inventory of approximately 50 cases
• Prepare comprehensive demands and assemble support for submission to carriers
• Monitor case timelines, deadlines, and milestones
• Serve as a liaison between the Case Management team and the Pre-Suit Attorney
• Collaborate with Trial Attorneys to develop and execute case strategies
• Maintain high standards of quality and compliance through periodic audits
• Identify opportunities for process optimization and workflow enhancement

Requirements

• Prior experience as a Personal Injury Case Manager
• 3-5 years in a leadership or supervisory role preferred
• At least 2 years of legal position or insurance adjuster experience preferred
• Bachelor’s degree preferred
• Strong organizational and multitasking skills
• Demonstrated leadership, coaching, and conflict resolution abilities
• Exceptional communication and interpersonal skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Typing speed of at least 35 wpm

Benefits

• Medical and dental insurance
• 401(k) plan
• Paid time off
• Paid holidays

About the Company

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. With over 6,000 employees, the firm is united by one mission: For the People.