Care Coordinator

About the Company

Atria is powering a movement to improve quality of life today and prolong healthy life in the future by taking the latest science and translating it into medicine in real time. We are on a mission to create a new paradigm in medicine, shifting from reactive sick care to proactive and preventative health care.

Responsibilities

• Function as the main point of contact for administrative issues and build strong relationships with members
• Accurately and efficiently schedule appointments, referrals, and telemedicine interactions
• Assist with procuring medical records, appointments, and follow-up notes from external practices
• Utilize an EMR and other databases to provide appropriate records for clinical interactions
• Support clinicians by performing assistant and administrative duties using medical terminology
• Triage member inquiries in a professional, kind, and efficient manner

Requirements

• Associate’s or Bachelor’s degree
• 5+ years customer service experience in a hospitality or membership role with in-person interaction
• Experience in Health Information Management/EMR processes
• Knowledge of HIPAA Privacy & Security preferred

Benefits

• Excellent health and wellness benefits, 100% paid by Atria effective date of hire
• Flexible Time Off
• 401k contributions and 4% match starting after 6 months
• Opportunity to participate in continuing medical education programs
• Fitness Perks including Wellhub +
• Time to give back and make an impact in underserved communities