Card Payment Delivery Associate

Responsibilities

• Contact suppliers to process payments via telephone, web portal, and email
• Deliver payments accurately within service level agreements in a high-volume environment
• Ensure timely authorization and settlement of payments
• Conduct daily follow-up on outstanding payments in the processing queue
• Manage and resolve payment escalations and supplier conflicts
• Maintain accurate documentation in relevant systems throughout the payment lifecycle
• Collaborate with suppliers to confirm precise payment processing details

Requirements

• Demonstrated capability to operate in a fast-paced, high-volume environment
• Exceptional reliability, punctuality, and meticulous attention to detail
• Ability to communicate effectively with internal and external stakeholders
• Strong commitment to integrity and ethics
• Proven ability to identify and resolve complex issues
• Proficiency in written and verbal English communication

Preferred Qualifications

• Hands-on experience in payment operations, finance operations, or transaction processing
• Prior experience within the Fintech industry
• Proficiency with Microsoft Excel, Word, and PowerPoint
• Experience using ticketing and CRM systems such as Zendesk or Salesforce

About the Company

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury.