Captain

Responsibilities

• Supervise and support the service team to ensure smooth operations and consistent service quality
• Provide friendly, attentive, and professional table service when required
• Guide guests on food and beverage selections to enhance their overall experience
• Coordinate closely with the team and kitchen staff to ensure timely service and guest satisfaction
• Monitor the cleanliness, setup, and ambiance of the restaurant area
• Address guest requests, resolve concerns, and handle escalated issues promptly
• Train, coach, and motivate service staff to uphold service standards
• Ensure adherence to hygiene, safety, and hotel/service guidelines at all times
• Assist with inventory, stock control, and daily operational reports as needed

Requirements

• Minimum 2 years of similar experience
• Good understanding of F&B offerings, service flow, and guest preferences
• Strong customer service and communication skills
• Ability to work flexible hours, including evenings and weekends
• Well-groomed, polite, and team-oriented
• Arabic language is an advantage

About the Company

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries.