Posted 6 hours ago
Call Quality Evaluator
ConfidencialCall Quality Evaluator
Perks & benefits
Paid LeaveMedical InsuranceRelocation Allowance
Requirements
Bachelor’s degree in Business or Communications, Strong analytical skills, High attention to detail, Arabic fluency, English Upper-Intermediate
Skills
Quality AssuranceData Analysis
About the role
Responsibilities
- Evaluate and score customer calls based on quality standards
- Analyze call recordings and identify areas for improvement
- Prepare quality reports and provide constructive feedback
Requirements
- Bachelor’s degree in Business, Communications, or a related field
- Strong analytical and listening skills
- High attention to detail and objective judgment
- Native or near-native Arabic
- Upper-Intermediate English
Benefits
- Performance-based bonus
- Corporate meals provided
- 28 days paid annual leave
About the Company
We are a fast-growing IT company driven by professionalism, ambition, and results. Our collaborative team values knowledge sharing, continuous improvement, and achieving goals together.
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Confidencial · Beirut
