Posted 4 hours ago
Call Handler
United InfrastructureCall Handler
Requirements
Inbound call handling experience, Customer service experience, Strong communication skills, Ability to work in a busy environment, Organised and multitasking skills
Skills
customer serviceMicrosoft Teams
About the role
Responsibilities
- Handling inbound calls from clients and tenants
- Providing updates on ongoing repairs
- Booking new appointments and adjusting existing visits
- Delivering accurate company information and guidance
- Managing communications via phone, email, and internal systems
- Using systems such as 3CX, Teams, Outlook, and TotalMobile (Connect)
Requirements
- Previous experience in inbound call handling or a customer service role
- Strong communication skills with a professional and approachable manner
- Ability to remain calm and resilient in a busy environment
- Efficient, organised, and able to manage multiple tasks
- Reliable team player
About the Company
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.
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United Infrastructure · Thame
