Call Centre Executive

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.

Responsibilities

• Handle inbound technical support for US and UK shifts
• Act as a Web Consultant for AUS processes
• Manage UK Telecom call blocking tasks
• Provide high-quality customer service and technical assistance

Requirements

• Excellent English communication skills
• Graduate or undergraduate degree
• Minimum 6 months experience in International Outbound for Inbound Tech roles
• Previous BPO experience preferred
• Ability to join immediately

Benefits

• Fixed salary paid on the 1st of every month
• High daily, monthly, and sales incentives
• Attendance incentives
• 15%-20% hike on last drawn salary
• Annual loyalty bonus of Rs. 5000
• Referral bonus of Rs. 2000 per candidate
• Salary increment after 9 months