Call Centre Agent

Responsibilities

• Handle inbound calls from customers to resolve technical issues
• Troubleshoot problems regarding printers, routers, and email
• Support customer queries and provide necessary assistance
• Report directly to the team lead

Requirements

• Graduate or 10+2 educated candidates
• Excellent English fluency and communication skills
• Experience in International Voice or BPO (inbound/outbound) is an advantage
• Ability to work rotational and night shifts (8:30 PM to 6:30 AM)
• Age between 18-32 years

Benefits

• Salary range: 1.35 Lakhs – 2.75 Lakhs plus incentives
• 24 approved paid leaves plus birthday leave
• Attendance, loyalty, and referral bonuses
• Daily and spot incentives
• Direct company payroll with no bond

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.