Call Center Operator

Responsibilities

• Communicate with customers via telephone to respond to inquiries and provide necessary information
• Deliver high-quality customer service and support to all callers
• Record detailed call information and customer feedback accurately
• Provide required services and information to ensure a positive patient experience

Requirements

• High school diploma or equivalent
• Fluency in both Arabic and English
• Strong communication skills
• Effective time management abilities
• Ability to work under pressure in a fast-paced environment

Preferred Qualifications

• Previous experience in a call center or customer service role
• Ability to handle both morning and evening shifts

Benefits

• Health insurance
• Flexible working options (Part-time)
• Accommodations for study commitments (official schedule required)
• Renewable 2-year contract

About the Company

DUBAI LONDON HOSPITAL is a healthcare provider located in Umm Suqeim, Dubai, dedicated to providing professional medical services and high-quality patient care.