Call Center Executive

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.

Responsibilities

• Handle international outbound calls for the UK telecom process (Call Blocker)
• Engage with customers in an energetic and convincing manner
• Meet target-oriented performance metrics
• Work within fixed afternoon shift timings (1:00pm to 10:00pm)

Requirements

• Minimum 6 months experience in a Call Blocker process
• Excellent communication skills
• Ability to be convincing and presentable
• Graduate or Undergraduate qualification

Benefits

• Fixed salary paid on the 1st of every month
• Huge daily, monthly, and spot incentives
• 24 leaves per year plus comp offs and birthday leaves
• Medical benefits
• No extension of shift timings