Call Center Agent

About the Company

Charger Logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continues to grow.

Responsibilities

• Remotely monitor security cameras for suspicious or unusual activity
• Coordinate with internal departments in case of emergency or an accident
• Dispatch emergency calls to respond to video triggered incidents/situations
• Ensure the security of trucks
• Provide accident reports or video screen to Safety team in case of any accident
• Maintain familiarity with Workplace Policy and other office rules and regulations
• Watch for any suspicious activity and disturbances
• Intervene to halt or prevent disturbances or other incidents
• Assist in carrying out Emergency Response Plans in the event of an actual crisis
• Electronically maintain accurate and complete security records
• Verify identification for everyone arriving to the yards
• Keep yards safe

Requirements

• English fluency is a must
• 4+ years experience as monitorist, security supervisor or similar
• Bachelor's degree preferred
• Strong computer skills with Microsoft Office experience
• Excellent written and verbal English communication skills
• Strong decision-making ability and judgment
• Proactive with high attention to detail

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth
• Saving funds
• Food coupons
• Life insurance